Service Management software

ServiceGuideServiceGuide is a full featured Service Management Software designed to meet the needs of a service industry. The innovative features of the software will keep you in close touch with your customers and ahead of the competition. The web based software developed in cloud platform and SAAS model is totally dynamic in nature which will help you dramatically increase productivity and efficiency. Being a complete service management suite it automates every aspect of your business, syncs your office and field techs and makes managing your business much easier. Being a fully dynamic web based solution, ServiceGuide works on a centralized working principle. The software is designed in such a manner that a service enquiry will be first registered in the reception area and from there it will be transferred to the section based on the call nature. The mode of service enquiry can be telephonically, email or other mediums. The features include dynamic master settings, client and employee registration, service registration, service detail viewing, service reports, client details and status of closed work, pending work and work assigned details.

Welcome to Guideline

Guideline is a global technology corporation specializing in IT project management, Software solutions & training , Networking, web applications, Digital Marketing and IT Retailing. Since its inception in 1998, Guideline has successfully delivered solutions of high quality to clients around the world. We have partnered with customer to help them gain a competitive advantage by providing end to end consultancy, application support, implementation and infrastructure series.


To grow into a corporate with multi divisional companies and multi products having international presence.


To provide Quality, Innovative and Reliable solutions for various enterprises through the genuine application of Information technology